# AI Literacy

> AI literacy is the ability for people to understand how AI systems work, what they can and cannot do, which risks they create and which human responsibilities remain necessary.

## Summary

Compaia helps European SMEs and organizations train employees in AI literacy through a practical approach connected to business uses, governance and AI Act obligations.

## Key points

- The AI Act requires providers and deployers to take measures to ensure a sufficient level of AI literacy.
- Training must be adapted to roles, use context, risks, technical level and the people actually exposed.
- Good AI literacy covers uses, limits, bias, confidentiality, human oversight and responsibilities.
- Compaia turns this obligation into a practical program: assessment, target audiences, modules, reminders, training evidence and follow-up.

## Why AI literacy is becoming a priority

Generative AI and automated tools are already used in sales, HR, support, marketing, production and document management. Without a shared baseline, teams can expose sensitive data, trust AI answers too much, create bias or use uncontrolled tools.


## Frequently asked questions

### Is AI literacy mandatory under the AI Act?

Yes. Article 4 of the AI Act requires providers and deployers to take measures to ensure a sufficient level of AI literacy for their staff and for people operating AI systems on their behalf.

### Who needs AI literacy training?

It is for executives, business teams, HR, DPOs, IT and compliance leads, managers, consultants, partners and anyone who chooses, configures, uses, supervises or governs AI tools.

### What is the difference between AI literacy and technical AI training?

AI literacy focuses on understanding, risks, responsibilities and responsible uses. Technical training focuses more on building, configuring or integrating systems.

## Sources

- [European Artificial Intelligence Act, Article 4](https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32024R1689)
- [European Commission - AI Act](https://digital-strategy.ec.europa.eu/en/policies/regulatory-framework-ai)

## Related resources

- [AI Act Compliance for SMEs](https://compaia.eu/conformite-ai-act)
- [AI Act Training](https://compaia.eu/formation-ai-act)
- [AI Register](https://compaia.eu/registre-ia)
- [AI Act art 4](https://compaia.eu/obligations/art-4)
