# Customer Success Manager SMB

> Compaia is hiring a Customer Success Manager to support SMBs with their AI compliance.

- Article: CDI

- Tags: Client, CDI, Hybride, PME, Support
- Main keyword: customer success conformité IA

## Key points

- Client onboarding and usage monitoring
- Human support for sensitive topics
- Field feedback to the product team

## Content

## Mission
You help clients achieve value quickly, with calm, clear, and highly human support.

## What you will do
- Prepare and lead onboarding sessions.
- Monitor the activation of diagnostics, registers, and training.
- Report product pain points and opportunities.
- Structure support responses and internal guides.

## What we are looking for
- Experience in customer success, B2B support, or consulting.
- Excellent listening and synthesis skills.
- Comfort with compliance and digital transformation topics.

## Application
- Email: jobs@compaia.eu